Terms of Use

Effective Date: 20/09/2025

Last Updated: 20/09/2025

Welcome to Level One Health ("Level One Health," "we," "our," or "us"). By using our website, mobile application, or related services (collectively, the "Services"), you agree to these Terms of Use ("Terms").

1. Eligibility

You must be at least 18 years old to use the Services.

2. Account Registration

  • You may need to create an account.
  • You must provide accurate information.
  • You are responsible for your login credentials and all activity under your account.

3. Use of Services

You agree to use the Services lawfully and not to:

  • Misuse, interfere with, or attempt unauthorized access.
  • Upload harmful, offensive, or unlawful content.
  • Infringe on the rights of others.

4. Health Disclaimer

  • The Services are for logging, tracking, and informational insights only.
  • We do not provide medical advice, diagnosis, treatment, or prescriptions.
  • Always consult a healthcare professional before making decisions about your health.

4A. AI & Beta Disclaimer

The Services may generate AI-based summaries or insights. These are experimental and may be incomplete, inaccurate, or misleading. During the beta, the Services are provided "as is" without guarantees of accuracy or availability.

5. Intellectual Property

All content and features are owned by or licensed to Level One Health and protected by applicable law. You may not copy or distribute without consent.

6. Privacy

Your use of the Services is governed by our Privacy Policy.

7. Marketing & Communications

By using the Services, you consent to receiving communications from us. You can opt out of marketing emails at any time.

7A. Beta Participation

By joining the beta, you acknowledge that features may be incomplete or unstable, and you use the Services at your own risk. We may modify or discontinue beta features without notice.

8. Third-Party Services

We are not responsible for third-party content, services, or tools linked to or integrated with our Services.

9. Termination & Account Closure

We may suspend or terminate your account if you violate these Terms. If terminated, your data will be deleted according to our Privacy Policy. You may request a copy of your data before closure.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for direct, indirect, incidental, or consequential damages arising from use of the Services.
  • We do not guarantee the Services will be uninterrupted, secure, or error-free.

10A. No Medical Liability

We disclaim all liability for harm or injury resulting from reliance on AI outputs, beta features, or user logs.

11. Indemnification

You agree to indemnify and hold harmless Level One Health and its affiliates against claims arising from your use of the Services or violation of these Terms.

12. Changes to Terms

We may update these Terms. Continued use after updates constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, United States. If you are located in the EU, you may also rely on mandatory protections of your local consumer laws.

14. Contact Us

For questions about these Terms:

info@levelone.health

251 Little Falls Drive, Wilmington, New Castle County, Delaware, 19808